Shipping Policy
Thank you for choosing InfinityGainz as your trusted fitness partner. We are committed to providing a seamless and delightful shopping experience for all our valued customers. To ensure clarity and transparency, we present our comprehensive shipping policy:
Payment Verification and Order Processing:
Upon placing an order, our diligent team will meticulously verify the payment to guarantee maximum security and accuracy. While we aim to complete this process promptly, please allow for a brief period for manual verification to ensure a smooth transaction.
Shipping Timeframes:
Once the payment is successfully verified, we initiate the shipping process without delay. The estimated shipping timeframes are as follows:
- Local Shipping (Within Your Country): Expect your parcel to be delivered locally within 1-2 days, with delivery times subject to change based on the policies of our trusted shipping partners and your specific location.
- Regional Shipping (Within Your Region): For regional deliveries, please anticipate your parcel within 2-4 days, considering the schedules of our shipping partners and your geographical location.
- National Shipping (Across Your Country): National deliveries may take 5-6 days to arrive at your doorstep, contingent on shipping company procedures and the logistics of your location.
Please note that the actual delivery times may vary based on a variety of factors, including but not limited to external circumstances and the efficiency of our trusted shipping partners.
Tracking Information:
We understand the importance of staying informed about your order’s whereabouts. Once your order is dispatched, we will promptly provide you with a tracking ID via both WhatsApp and email. This way, you can effortlessly monitor your parcel’s journey from our fulfillment center to your preferred destination.
International Shipping
Shipping Restrictions: Currently, We only ship within Asia. We apologize for any inconvenience caused and appreciate your understanding. We are constantly working to expand our shipping capabilities and hope to offer international shipping in the future.
Shipping Charges
Shipping charges will be calculated based on the weight and dimensions of your order, as well as the shipping address provided during checkout. The applicable shipping charges will be displayed on the checkout page before you complete your purchase.
Address Accuracy:
To ensure the seamless and timely delivery of your order, please take care to provide accurate and comprehensive shipping information during the checkout process. Any inaccuracies in the provided details may lead to unforeseen delays or issues with the successful delivery of your parcel.
Packaging and Delivery Responsibility
Packaging: We take utmost care in packaging your orders to ensure the products reach you in excellent condition. We use suitable packaging materials to protect the items during transit and minimize the risk of damage.
Delivery Responsibility: Once your order is handed over to the shipping carrier, the responsibility for its safe and timely delivery lies with them. While we strive to provide accurate and reliable shipping services, we cannot be held responsible for any delays, damages, or lost packages caused by the shipping carrier.
Contact Information
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at care@infinitygainz.com We will be happy to assist you.
Please note that this Shipping Policy may be updated from time to time. Please refer to the latest version on our website for any changes or modifications.
